In Case of Outstanding Debt
If a student has an outstanding debt with the McAfee Institute, they will not be able to enroll in any new courses, until the outstanding debt is paid in full. No transcripts will be sent to any students who have an outstanding debt.
Active Duty Military Service
If a student gets called to active duty military service, their course can be placed on hold. We will allow the student to have the remainder of what time is left on their course when they are no longer in active duty status. It is the responsibility of the student to inform McAfee Institute of their active duty status by calling: 888-263-1650, or by writing to: support@mcafeeinstitute.com.
Refunds / Cancelation / Withdraw Policy
A student may withdraw and request a refund if they are within 3 days of purchase and have not completed more than 5% of their course. If the student is within these perimeters, the refund will be issued within 30 days. Please note: If we believe that you are abusing our refund policy, in our sole discretion, we reserve the right to suspend or terminate your account and refuse or restrict any and all current or future use of the company's products, without any liability to you.
If a refund is processed, you no longer have rights to any of the materials, downloads, learnings, or utilizing the learnings in any fashion. All certificates, credentials, CPE credits, etc. will be deleted from our system and you hereby agree to delete them from your possession (if applicable) and not utilize them in any fashion, such as on social networks, resumes, employment purposes, research etc. Any violation of this agreement will be enforced by “Applicable Law” such as international, federal, state, or local laws, statutes, ordinances, regulations or court orders. the law.
Financial Aid
The McAfee Institute does not provide any financial aid at this time.